Michael P. Hamel, Chief Information Officer
The Department of Innovation & Technology (DoIT) strives to be the mid-sized city with the most impactful technology operation. Transitioning from the Technical Services Department allows us to focus on innovation. Innovation is about making changes and introducing new ideas.
DoIT will continuously evolve to include more improvements and enhancements to cross-department collaboration, as well as direct customer engagement. Some of these ongoing projects include:
- Enterprise Resource Planning (ERP)
- Customer Relationship Management (CRM)
- Computer Aided Dispatch (CAD)/Records Management Systems (RMS)
- Online Permitting
- And many others!
Geographic Information System (GIS)
The City of Worcester Geographic Information System (GIS) Section strives to provide high quality GIS services to City of Worcester staff and the public.
Informing Worcester
Informing Worcester is the City's open data portal. Functional transparency is a primary focus for Informing Worcester. The City has established this open data portal where any and all interested parties can obtain public information at no cost.
Contact Information
Address
Innovation and Technology
Worcester Technical High School
1 Officer Manny Familia Way, Building A
Worcester, MA 01605
Contact
Phone: 508-799-1272
Fax: 508-799-1270
Email Us
Hours
Monday - Friday
8 a.m. - 5 p.m.